Off-site storage

With our cloud storage packages you won't miss anything
more! Live footage or recorded video clips from the camera can be
directly on your smartphone.

And if your camera
once damaged or stolen, your videos will still remain
securely stored online and externally.

You can book your suitable cloud storage plan directly in the DreamCatcher Life app.

Learn more about the app

Cloud storage options

Upload to the cloud

Important: Please note that cloud-based video recording requires a reliable network bandwidth of no less than 4 Mbps. This ensures that video clips can be fully captured and played back smoothly.

CLOUD storage

Cloud FAQ

No. You can use the camera to its full extent without the
However, if you have larger amounts of data
save, share with family members or for a longer
period, a decentralized cloud storage
recommended.

If no cloud plan is activated, features such as live video,
Two-way conversation, manual snapshots, video recording (in the
Album of your phone) and real-time push notifications of motion triggers are still supported, but video clips of events cannot be viewed unless the device supports the
Storage on microSDTM memory cards.

How to activate the basic package:

1. Tap the right arrow icon next to the camera in the app and
Find the Basic Package option by scrolling the screen
to the left.

2. Select the monthly or annual plan and then follow the instructions to complete the payment.

No. Only the first administrator account owner connected to the camera can activate the base plan. For example, you can't change the cloud plan of a camera shared with you by someone else.

Our support team is available for all Chuango issues. You can either visit our support page or send us an email to support@chuango.de